The products ordered shall be delivered to the Buyer in accordance with the following terms and conditions:

Delivery Times

Delivery times for ordered items may vary depending on the delivery address.

All deliveries in Armenia and outside the borders of the Republic of Armenia are made via Haypost.

After providing the delivery address, the Buyer is offered two delivery methods: standard and express, which differ in cost and time. Once the relevant fields on the website have been completed and payment made, the order is confirmed. The Buyer will receive the parcel at the post office of his registered address, upon presentation of an identity document.

Please note that, except on public holidays, orders placed from Monday to Thursday will be processed the following day, and orders placed from Friday to Sunday will be processed the following Tuesday.

 

Delivery Times

Standard delivery Worldwide delivery: 17-20 working days Yerevan: 4-5 working days RA regions: 5-7 working days

Express Delivery Worldwide delivery: 13-15 working days

 

Delivery charges based on weight and delivery area

Delivery charges vary according to the weight of the product(s) ordered and the delivery area. They will be indicated when the order is placed (see Article 5, Step 1 of the General Terms and Conditions).

 

Receiving the order

When placing an order within the Republic, the Buyer has the opportunity to choose an additional service – receiving a message, the cost of which is 50 AMD. If this service is selected, the Buyer will receive a notification letter when his parcel arrives at the post office. If the service is not activated, the Buyer can contact the relevant post office after the specified period.

Please note that when entering the recipient’s details on the website, it is necessary to enter the details of the person who will come to the post office to collect the parcel.

If the Buyer is absent, he/she has a period of time (30 days) set by the shipper to collect the parcel.

Note: In the event that the Buyer does not accept or refuses to accept the Product(s) for reasons not defined by law, legal acts or these General Conditions, the Vendor reserves the right not to refund the amount received from the Buyer, including the costs referred to in Article 4.2.

 

“Local Pick up” method

If the Buyer chooses the “Local Pick up” delivery method when registering the order, he/she must present his/her order confirmation receipt in order to collect the parcel. Once the parcel has been collected, the Buyer will sign the order confirmation.

Note: If the parcel is to be collected by another person, the Buyer must enter the name, surname and approximate time of collection in the Order Notes field.